Kitch
ESEN
KitchBy Armo

The flow behind great service

Every order. Every table. Every step. Under control.

Built for restaurants where service cannot depend on guesswork.

From QR to kitchen to management, every order keeps its trace.

Kitch is not another POS. It is the operational flow layer your restaurant was missing.

Schedule a demoSee how the flow worksTalk to an advisor

Guided setup for your restaurant in days, not months.

#1842T12

3 items · Kitchen queue

Preparing06:12
#1840T05

2 items · Hold

Ready02:01
#1838Bar

1 items · Done

Closed—

Manager insight

Kitch · Shift

APS

11m

TAT

19m

SAT

96

Orders

142

+12%

Revenue

$18.4k

Live

Tables

24/28

86%

Operational alerts2 active

Active orders

Floor · Shift A

6 open

Table 12

Round 03

Approval

2m

Table 07

Round 01

In kitchen

8m

Bar 02

Round 02

Ready

0m

Live menu

Menu

QR

Table 12

Ribeye / chimichurri

Table 12

$42+

Catch of the day ceviche

Round 03

$18+

Truffle pasta

Prep 6m

$26+

Bar cocktail

Queue 2

$14+

Platform

Built for real restaurant operations

  • 120+

    tables handled in live service

  • 3,000+

    orders tracked per day

  • Multi‑role

    workflow validated

Real restaurant

Operations do not live on a single screen.

They live across tables, devices and simultaneous decisions. Kitch turns that intensity into one traceable flow — without losing service momentum.

Guest QR

QR scanned·00:18

Ordering starts with table, shift and round clearly bound to the ticket.

Waiter approval

Waiter approved·01:06

Validation and rounds before the kitchen owns the ticket with complete context.

Kitchen queue

Preparing·06:12

Prioritized tickets with Preparing, Ready and timing visible for the entire line.

Manager insight

Closed·—

KPIs and alerts aligned with what is happening right now on the floor and in the kitchen.

The flow as a living system

An order is a red dot in motion: every role sees the same state, at the same moment.

  • Guest
  • Table
  • Waiter
  • Kitchen
  • Delivery
  • Manager
  • Closed Order
  • QR scanned
  • Round submitted
  • Waiter approved
  • Sent to kitchen
  • Preparing
  • Ready
  • Delivered
  • Closed

Real operations

When a restaurant grows, operations become fragmented.

Guests order in one place. Waiters validate somewhere else. The kitchen receives incomplete information. Managers try to understand what is happening while service is already moving.

Before Kitch

Before

  • Scattered orders

  • Waiter pressure

  • Kitchen noise

  • Blind management

Traceability

Kitch turns that journey into a clear, visible and traceable flow.

Not just a digital menu. Not just a kitchen screen. Kitch connects the entire service flow.

Less confusion. More speed. Better service.

With Kitch

From QR to kitchen to management, every order keeps its trace.

  • Traceable flow

  • Clear approvals

  • Organized kitchen

  • Live control

Traceability

Before Kitch vs With Kitch

Before Kitch

Before

  • Scattered orders

  • Waiter pressure

  • Kitchen confusion

  • Blind management

With Kitch

Live

  • Traceable flow

  • Clear approvals

  • Organized kitchen

  • Real-time control

Platform

Product layers for operations that no longer fit in a chat thread.

  • Instant updates

    Digital menu

    A live menu with pricing, allergens and availability aligned to kitchen and checkout.

  • Table = context

    Dine-in QR

    Every table originates clear tickets: rounds, modifiers and traceability per guest.

  • One operational pulse

    Live orders

    Preparing, Ready, Delivered and Closed states visible across floor, bar and kitchen.

  • Floor control

    Waiter panel

    Approval, rounds and kitchen handoff without parallel chats or conflicting versions.

  • Prioritized queue

    Kitchen display

    A KDS with queues, timing and priorities so nothing gets lost in the rush.

  • Live insight

    Manager control

    Live KPIs, APS/TAT and shift close with the same truth the floor already saw.

  • Ongoing relationship

    Loyalty

    History and preferences connected to service, not a disconnected app.

  • Centralized ops

    Client portal

    Accounts, configuration and support in one place for teams running Kitch.

See how Kitch works in your restaurant.

  • No setup risk
  • No long-term contracts
  • Guided onboarding
Schedule a demo

Product

Flow mockups in action

Simulated interfaces to visualize operational control before real screenshots.

Mobile menu

Live menu

Menu

QR

Table 12

Ribeye / chimichurri

Table 12

$42+

Catch of the day ceviche

Round 03

$18+

Truffle pasta

Prep 6m

$26+

Bar cocktail

Queue 2

$14+
Waiter panel

Active orders

Floor · Shift A

6 open

Table 12

Round 03

Approval

2m

Table 07

Round 01

In kitchen

8m

Bar 02

Round 02

Ready

0m

Kitchen queue
#1842T12

3 items · Kitchen queue

Preparing06:12
#1840T05

2 items · Hold

Ready02:01
#1838Bar

1 items · Done

Closed—
Manager control

Manager insight

Kitch · Shift

APS

11m

TAT

19m

SAT

96

Orders

142

+12%

Revenue

$18.4k

Live

Tables

24/28

86%

Operational alerts2 active

Markets

Colombia + United States

Bilingual commercial rollout, guided configuration and country-specific advisory.

Colombia

  • Local advisory
  • Local payments (when applicable)
  • Guided implementation

United States

  • English sales flow
  • Subscription setup (when applicable)
  • Restaurant onboarding

If your restaurant has grown, your operation needs to grow too.

Schedule a demo and see how Kitch can organize your restaurant’s real service flow.

Request a demoTalk to an advisor