End-to-end traceability
Each step maps to table, round and owning role.
The operational flow layer your restaurant was missing.
One thread per order: from QR to close, with roles aligned and clear signals in real time.
What it is
What Kitch actually is
Kitch is not a catalog of disconnected features. It is the system that keeps service coherent: an order lives in one flow, visible to whoever needs it at each moment.
- An orchestration layer across your daily operation
- Shared states across guest, floor and kitchen
- Fewer manual guesses, more explicit signals
Roles
How the system connects roles
Every role touches the same operational truth: the order moves with full context, without silos.
- GuestQR, round, table
- WaiterValidation & floor
- KitchenPrep & dispatch
- ManagerControl & insight
Flow
Flow deep dive: order states
An order is not just “placed” or “ready”. Kitch models the journey so every transition is explicit and auditable.
- 01
QR / menu
Table and shift bound from the start.
- 02
Round submitted
Round clarity before the kitchen owns it.
- 03
Waiter approval
Validation with complete context.
- 04
In kitchen
Ticket owned by the line with priority.
- 05
Preparing / Ready
Visible signals for the entire brigade.
- 06
Delivered / Closed
Traceable close for management.
Capabilities
Key capabilities
Deeper than the home teaser: how it feels in real service.
Queues and priorities
The kitchen sees what matters now, not a flat list.
Table–kitchen coordination
Less verbal ping-pong: state carries the team.
Live manager surface
Active orders, timing and alerts aligned with the floor.
Product
Visual system
Dense mockups in the same visual language as home — no heavy image assets.
Live menu
Menu
QR
Table 12
Ribeye / chimichurri
Table 12
Catch of the day ceviche
Round 03
Truffle pasta
Prep 6m
Bar cocktail
Queue 2
Active orders
Floor · Shift A
6 open
Table 12
Round 03
Approval
2m
Table 07
Round 01
In kitchen
8m
Bar 02
Round 02
Ready
0m
#1842T12
3 items · Kitchen queue
Preparing06:12
#1840T05
2 items · Hold
Ready02:01
#1838Bar
1 items · Done
Closed—
Manager insight
Kitch · Shift
APS
11m
TAT
19m
SAT
96
Orders
142
+12%
Revenue
$18.4k
Live
Tables
24/28
86%
Operational alerts2 active